Milestone Care - Peace Of Mind Starts Here - What is Milestone Care
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Milestone Care – Peace Of Mind Starts Here


Milestone Care – Peace Of Mind Starts Here

What is Milestone Care

Milestone Care Packages
When You Want to Protect Your Investment When you Need 24/7 Direct Technical Support When you Need a Dedicated Milestone Technical Account Manager
Milestone Care Plus Milestone Care Premium
  • Instant access to product updates three times annually
  • Ensure system health and stability with reseller access to Milestone Customer Dashboard
  • Seamlessly grow your installation over time with 100% trade-in discount when upgrading
  • Benefit from exclusive online features such as push notifications and Smart Connect
  • Direct 27/7 access to a global team of Milestone technical support engineers
  • A service-level agreement with committed response time
  • Prioritized support to promtly address critical system issues
  • Localized support in select markets based on availability
  • Customized service-level agreement defining the exact level of support your business requires
  • Directand prioritized access to Milestone Technical Support 24/7 with commited resolution objectives
  • A dedicated Milestone Technical Account Manager with extensive knowledge of your installation


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